Frequently Asked Questions

Answers about our process, pricing, and support. Still curious? Get in touch.

What is your process?

We start with a free 30-minute discovery call to understand your needs, then send a written proposal with scope, cost, and timeline. Once approved, we move through design, development, and deployment in two-week sprints with demos, so you always know where things stand.

How much does a project cost?

Pricing is published so you can budget before we ever get on a call. Typical ranges:

  • Starter sites from $7,500
  • Business sites from $15,000
  • Custom web apps from $35,000
  • Hourly work at $150/hr, minimum engagement $5,000

See the full breakdown on our pricing page. Every project gets a fixed quote after the discovery call.

How long does a project take?

A focused MVP is usually three to six weeks. A larger platform build can run three to six months. We scope it honestly during the discovery call and give you a timeline with milestones before any work begins.

What happens after launch?

Our maintenance care plans ($99–$599/month) cover tested updates, daily backups, monitoring, and included dev hours. Active care-plan clients also get a discounted $125/hr member rate for new work. Prefer ad hoc? We handle one-off changes at our standard hourly rate.

Do you offer a warranty?

Yes. Every project includes a 30-day warranty. If you find a bug within 30 days of launch, we fix it free of charge.

How do I reach you?

Email us at support@buildandserve.com, send a message through the contact page, or schedule a call. We respond within one business day.